Fran Juarez
App still has technical issues. Savings are great but it logs me out randomly. Drivers are clearly doing other rides but it keeps saying driver is close but then driver is moving away from me when they were already parked. I hope they fix this issue because the long wait times just for the driver to cancel is exhausting. Also the payment processing isn't consistent. I'll have random duplicate charges on my account and it's been irritating cause I'll have the same charge up to 3-5 times in a row.
Marion Estelle
UI is a bit buggy, sometimes have to close and re open the app to clear random issues. Also an important thing missing is it doesn't show when a driver is dropping off another rider on their way to pick you up. I thought my driver didn't realize he had a pickup because he was driving the wrong direction but I called and he was dropping someone else off. Ride prices are perfect though please keep ride prices as they are!!
1 person found this review helpful
Cy W
This app needs A LOT of work. 1. The map is unreliable. You're not able to see where your driver is, nor are you able to track the ride to the destination. 2. The chat feature is broken. You can recieve messages from your driver, but not reply. 3. Connected to #1: The ETA feature is broken. When you're picked up, it tells you the ETA to the pickup point, not the destination. 2 stars because the drivers have been amazing, and the ride experience comparable to leading rideshares. App needs work!
30 people found this review helpful