
Michelle P
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I have 2 case numbers. The app only allows me to view the info for my first case, but not my 2nd. I do like how I can navigate through the different sections of my first case, and it actually showed my second case, I hope I could do the same thing. The user guide also does not open, and the app freezes whenever I try going back to the home screen. I tried going to the support page on the app, which of course, doesn't open either. Only good thing is that I haven't come across any ads, yet.
2 people found this review helpful
Hi Michelle. We are sorry you’re experiencing these issues. Please report details here: https://www.njchildsupport.org/report-a-mobile-app-issue - so we can take a look at your specific issues.

Chadwick A. Frazier
Will definitely change the rating if I could at least get into my information. It says I have multiple contacts that I need to choose one from, but it never shows me those contacts and then just stays on the multiple contacts screen.
We are sorry you’re experiencing this issue. We could use some more information to further investigate this issue. Please send us a message through our support page. You can find it by clicking the Website button under Developer Contact or the link under Report Issues on the More Info page in the app. Thank you for your feedback.

A Google user
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Incredibly frustrating!! I have to close the app and reopen every time I wanna go to a new tab, and I can't get into any of the subsections on any if the tabs!! Update: I appreciate the developer's quick response in regard to the problems I'm having. I raised my review to 2 stars, and I will raise it again once the issues are fixed.
36 people found this review helpful
You should be able to scroll through the case views. We are working on a resolution for tapping the case section headers.