NJ Child Support

541 reviews
Content rating
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About this app

The New Jersey Child Support Case Information application is the official child support mobile application for the State of New Jersey. It allows custodial parties and non-custodial parents to retrieve secure case information related to their child support cases. Users are only authorized to view a case to which they are a party and utilize a member ID and PIN to access the information. In this updated version of the app, non-custodial parents are able to make payments directly through the app using a Visa or Mastercard, as well as set up and manage monthly recurring payments. The app also includes case details, including: dependent information; obligations and arrears; payment history; schedule and enforcement details; genetic test results; and any intergovernmental case materials. Users are also able to find the closest child support office locations using Google Maps and geotargeting. This application gives the same information and access as the web-based Case Information portal https://caseinfo.njchildsupport.org.
Updated on
Feb 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

516 reviews
Michelle P
February 9, 2023
I have 2 case numbers. The app only allows me to view the info for my first case, but not my 2nd. I do like how I can navigate through the different sections of my first case, and it actually showed my second case, I hope I could do the same thing. The user guide also does not open, and the app freezes whenever I try going back to the home screen. I tried going to the support page on the app, which of course, doesn't open either. Only good thing is that I haven't come across any ads, yet.
2 people found this review helpful
Did you find this helpful?
February 16, 2023
Hi Michelle. We are sorry you’re experiencing these issues. Please report details here: https://www.njchildsupport.org/report-a-mobile-app-issue - so we can take a look at your specific issues.
A Google user
December 6, 2019
Incredibly frustrating!! I have to close the app and reopen every time I wanna go to a new tab, and I can't get into any of the subsections on any if the tabs!! Update: I appreciate the developer's quick response in regard to the problems I'm having. I raised my review to 2 stars, and I will raise it again once the issues are fixed.
37 people found this review helpful
Did you find this helpful?
December 6, 2019
You should be able to scroll through the case views. We are working on a resolution for tapping the case section headers.
Demetra Elder
May 7, 2024
Having the worse experience with the app. I was able to get into it one day, then not the next. I reported it. Let's see what happens..
Did you find this helpful?
May 15, 2024
We're sorry you experienced this. There were technical issues on May 7. If you haven't already, please try again.

What's new

The app has been updated with a newer underlying version to make way for updates in the future

App support