Xcall turns your phone into your store's business line. Call customers from your store number, answer incoming calls wherever you are, and keep every call in one place for your whole team.
Xcall is for stores that already have an Xcall account. Sign in with your store phone number and password to get started.
MAKE AND RECEIVE STORE CALLS
• Call customers from your store line, not your personal number
• Answer incoming calls in the app or straight from your lock screen
• Calls ring even when the app is closed
• Clear audio over Wi-Fi or mobile data
A PHONE APP YOU ALREADY KNOW
• A simple keypad for dialling
• Recents with all and missed calls, grouped by day
• Tap any call to ring the customer back
• Mute, speaker and in-call keypad
EVERY CALL, ON RECORD
• See the full history with each number
• See who on your team handled each call
• Play back call recordings inside the app
BUILT FOR TEAMS
• See your teammates and their extensions
• Call a teammate's extension directly
• Transfer a live call to a teammate or another number
• Merge a third person into a call
Transfer and merge depend on your plan.
STAY IN CONTROL
• See your remaining call minutes at a glance
• Work across more than one store with the same login
• A setup page shows which phone settings to turn on so calls always ring
GOOD TO KNOW
• You need an active Xcall store account and a calling line set up for your store.
• Calls use your internet connection and your store's call minutes.
• Xcall asks for the microphone to carry your voice on calls, and for notifications and phone permissions to show incoming calls.
• The app also supports SeloraX store accounts. Choose your app on the first screen.
Call customers from your store's business line. Never miss an incoming call.