XCEL App

XCEL INC LTD

About this app

XCEL App is the financial solution designed for your everyday needs. Open an account securely in minutes and start transacting!

With XCEL App, get instant notifications on all your transactions when you:
- Send and receive transfers using XCEL App.
- Pay bills for yourself and your loved ones.
- Buy Virtual top-up (VTU) All these are made possible at the tap of a button!

Ratings and reviews

it's actually great app with a very good interface but customer care service is extremely poor and more so the transaction limit keeps showing limit exceeded with just less than 38k spent so far why? I think there's an error in the system.

A lot of room for improvement!!! Setting up the app was relatively easy. However, customer support needs to be proactive - no response is ever given to email sent to them. They should also explore probably allowing use of a chatting platform for support issues resolution. I can't link any of my accounts for easy Wallet funding. This is second day running I've sent money to the collection account for funding - no fund in my Wallet and no support acknowledgement of receipt.

The App isn't ready for the market because most activities on the app are explained poorly which could cause you to loose your money (as in my case). I believe the platform itself isn't fully staffed, since they don't respond to email on time. Kindly revert this app to it's testing phase until you are ready to run a business.