
Carlos Infante
You could think an app for an NBA team should be awsome, but this app performance is awful. It's very slow and keeps crashing without giving you the chance to report the crash so the developing team never knows what's happening and no updates are issued. Disappointed.
2 people found this review helpful
Miami HEAT
December 9, 2025
Hi Carlos, sorry to hear youāve been experiencing crash issues. Please contact us at mobile@heat.com so our dedicated team can provide support. Thank you!

A Google user
If I didn't need the app to get into the games, I would have deleted it already. Apps are supposed to make things convenient for the end user but you have just created more of a headache for me and forced me back to using the PC to resale tickets. Why would you think removing the options for seeing what's selling in specific rows, removing when I can choose for my tickets to stop selling, and how you price amongst other things was a good idea? Seeing an average selling price tells me absolutely nothing. Not knowing when my tickets are going to stop selling or how many tickets have sold in my particular row and for what price. Stop taking away our seller options!!!! I'm not listing through your app anymore and I'm going back to the pc where I have options and data where I can make educated pricing decisions. Sorry I updated!
16 people found this review helpful
Hi Lyn, apologies for the inconvenience and thank you for reporting this. This issue has been resolved in the latest update of the app. You will be able to see your tickets same as before as soon as you update. However, if you are still experiencing any issues, please reach out to mobile@heat.com for further assistance. Best regards.