Kiki Donovan
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Last update in June 2022 tells it all. I've had 2 of the cameras for about a year and a half, they were working great until last night. The cameras are still working but the app is not. I'm getting motion notifications and go to the app to watch the video and there is no video. I took the cameras down and pulled the cards to see if the cards were faulty. Not the case, there was videos for each event, but they did not show in the app. I can watch live video from the app, but not video clips.
19 people found this review helpful
Greg Lewis
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Please reverse whatever the latest update was as I now cannot access recorded videos. All I get is a yellow ribbon on top of screen that says "invalid parameter" Camera has been not recording many movements and when it does, doesn't show a preview of the video, just the generic picture. I've unconnected and painstakingly reconnected it to wifi finally and it continues to do whatever it wants and not what I want it to do. I guess it's ran its course and time to move on and get something else.
18 people found this review helpful
escam co.,ltd.
March 14, 2021
Hello Greg Lewis
We are very sorry, but this issue has brought you a bad user experience. You can update version 1.4.8 of this application to solve this problem. (Google Play shows that the update may take several hours)
If you need any help, you can use the online customer service to contact us, and we will solve your problem faster. Thank you
Dara S
Two stars instead of one because it worked well for several years, but this morning all of a sudden I can't see any saved videos. I tried updating the app, restarting the cams, reinstalling the app and resetting the router and nothing helps. It defies credulity to think that both my SD cards died at the same time so I guess it's time to move on since new cameras aren't even available on Amazon anymore. What a waste of perfectly good hardware.
12 people found this review helpful