
B
Logs me out of the app all the time. Rarely do the messages between my daughter and myself actually arrive. Calls often fail too. I don't feel secure sending my daughter out with this product because it has never worked properly in the 24 months we've had it. She's 8 now and needs something reliable. I'm about to cancel the contract and I do not recommend this brand (since data contracts are tied to them, you can't choose another provider).

Jayakrishna Angam
Good, though some bugs. The tracking seems to stop when a notification is opened. But the tracking notification bar is still available counting time. If the watch is powered off while tracking, unable to end the tracking. Also the notification bar cannot be slid away. Most important: The notifications for calls are shown as declined or missed even though the call was attended.
1 person found this review helpful
Xplora App
August 24, 2026
Hi Jayakrishna Angam. We are sorry about the call notifications showing as missed or declined even when the call was attended, and about tracking stopping when a notification is opened. Please contact our support team at https://xplora.co.uk/pages/support-form with a few more details so we can look into this in detail for you.

Rimantas Vaupsas
we have XGO3, useless peace of junk. doesnt update location, impossible to reach with call (returns "turned off" message"), messages being not delivered. after restarting few times it wors for a day or two, then the same issues happen again..