X-Sense Home Security

X-sense USA LLC

About this app

X-Sense Home Security makes connecting all smart devices in your house a breeze, allowing you to check your home's status at any time, no matter where you are.

You can remotely set up and test devices to ensure they are working properly. In case of danger, the app will send you push notifications, enabling you to react quickly. You can also share smart devices with your family members, making it possible for them to keep an eye on your home's security as well.

Meanwhile, our Protect+ Plan is available in the United States. It provides 24/7 fire dispatch to fully protect your life, family, and property. Learn more about Protect+ Plan in the app.

Ratings and reviews

The app is great and functions as advertised I was surprised at how well the system works. Set up was pretty basic but I wasn't sure considering the distance from my apartment to my mailbox that it would work but it performs perfectly. The only false alerts I get are due to the fact that my mailbox is part of a cluster type box but that only triggers when the mailman is delivering mail it doesn't triggers when others open their box to retrieve their mail. Very happy with the X sense system.

connection with Android seems to be a little convoluted but if you stick to it and keep trying it all get there. I would suggest naming device something other than part of a model number. when I press the test button it goes through its routine and the app reports that I've tested it. If I long press the test button it attempts to communication but then tells me it can't communicate.

About once every week or two the app stops updating - I've tried shutting it down & also deleting the cache. The only way to fix the issue is to delete the storage & log back into the app. Now, I'm also having the issue of the app not opening at all - it just stops at the splash screen. I have to uninstall & reinstall the app at least 2-3 times a week.

What’s new

1. Support for new smoke alarm models XS0E-iR and SD11-MR, offering customers more diversified choices.
2. Support for deleting device-generated historical records based on customers' individual needs.
3. Added a feature module that provides dedicated sections for new and promotional products, along with higher discounts.