Xtime Mobile

Xtime

About this app

• Customer Messaging allows dealership staff to respond quickly, streamlining interactions with customers.

• DealerChat expedites work in progress by facilitating communications with internal employees.

• Mobile Inspect allows technicians to complete multipoint inspections from anywhere. Users can take photos, videos, and audio clips of inspected vehicles and attach to the recommended services. Vehicle history is available with each and every vehicle inspection.

• Users will receive push notifications on their mobile device when Xtime alerts are triggered for events such as new customer messages or new RO assignments.

Xtime Mobile App can be downloaded for free, but does require a monthly subscription and signed license agreement. If you log into the app and do not see any data, please verify with management that you have a license agreement to use the app. If you are an existing Xtime user and would like to utilize this app, please contact your Xtime sales representative.

Ratings and reviews

I had very few issues for months when coworkers were having issues much more frequently than I was. One day, it updated, and now I can't even log in or get the app to load more than the log in and have it spinning the loading icon at me. Quit updating the app when it is working fine, AFAIK it's an app for work and business, it doesn't need to be perfect, just usable to get the job done.

Videos do not upload at all for Android phones (other techs with Android have the same issue). Pictures can be uploaded fine. Zoom feature for taking pictures does not work at all. The picture taken reverts back to 1.0 magnification. This app basically takes some of the workload off of Service Advisors/Writers and pushes it onto the Technician. Technician to customer transparency is a good idea and it does help in that aspect. They updated the app (05/13/25) and now Androids can upload videos.

Not as efficient as the developers claims. For example I log in my account in the xtime application, oh I need to take a photograph okay switch to camera app take a photo and switch back to xtime. Less than 1 minute oh guess what you have to log in all over again every time. Big waste of time. Could use some work in other areas of the application as well

What’s new

Performance enhancements, bug fixes and improvements.