YAP – Your Digital Banking App

5.06K reviews
Content rating
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About this app

Welcome to a new world of digital banking. Say hello to YAP. Take 30 seconds to sign up and receive a digital banking account – No hidden fees, no minimum balance, minimum salary or paperwork.

Take total control of your money with spending analytics, virtual cards, money-management tools and your very own Mastercard debit card. Receive access to multi-currency, bill splitting, local & international transfers, QR payments and bill payments. Upgrade your plan, choose between customized card designs and get access to a world of exclusive perks and benefits.

Experience outstanding digital banking features such as card controls, detailed spending analytics, instant fee-free transfers to friends and family through YAP 2 YAP, and a unique QR code to scan and send money seamlessly.

Allow yourself to breathe and manage money more easily. YAP has built-in security measures to help ensure that your money is safe and protected at all times.

Have a question? Our dedicated customer service team is always ready to handle your queries via social media, WhatsApp, or our live chat feature.


We believe your money should be accessible 24/7 – anytime, anywhere. YAP is the perfect all-in-one digital banking app that features insightful spending analytics, consolidated bill payments, card controls for usage and restrictions, instant bill splitting and multi-channel top-ups.


With YAP you can send money locally, internationally, or use YAP 2 YAP to send instant money transfers to friends within your YAP network.

We offer competitive exchange and transfer rates to make sending money internationally effortless. YAP's remittance program allows you to send money at lower rates using one of the largest networks of corridors within the UAE.


YAP offers a safe and secure digital banking experience. Have total control in how you choose to spend and decide between using a physical card or one of your multiple virtual cards to shop securely online and avoid fraud. Pick and choose where you allow your card to be spent and never worry about a lost card again with our freeze card feature.


Go completely cashless and enjoy a multi-currency card made for easy exchanges and spending in local currencies worldwide using the same IBAN account and card.
Updated on
Jun 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

5.03K reviews
Ma. Rothesa Pascual
August 3, 2023
Would totally not recommend at all I have been trying to call their customer support for the past 48 hours and never get the chance to speak with their agent, not even a call back. I even sent messages on their social media platforms, I am very disappointed. Even on email I get no answer. This is unbelievable. So Im receiving a reply on this review and sent an email to the email address mentioned, but is is invalid recipient, this email address cannot be found. This is really disappointing
45 people found this review helpful
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August 3, 2023
Hello, thank you for messaging us, let’s get this sorted for you asap. We need a few details to do this, so please email us at Heretohelp@YAP.com with your name and registered phone number. Once this is done, Customer Support will contact you within 24 hours.
Muhammad Ahmed
July 13, 2023
Pathetic service YAP Bank has been a profoundly disappointing experience. Despite applying for a new account almost a year ago, there has been no progress. The app shows numbers, but there has been no communication from the bank regarding my account. Customer service is unresponsive and fails to address the issue. Numerous attempts to contact them have gone unanswered. It is evident that YAP Bank is unreliable and should be approached with caution.
37 people found this review helpful
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July 19, 2023
Hello , we want all our customers to be happy with our products and services, so please email us at heretohelp.uae@yap.com your name and registered phone number, this way Customer Support can call you within 24 hours.
Muhammad Usama Siddiqui
August 10, 2023
Worst banking services I have ever seen i my entire life. We have been trying to get them a call for the past 4 days, and nothing is happening. Tried their whatsapp, email calls, and other social media platforms, but still they didn't respond. My payment has been stuck in this account, and now i am having trouble getting my own payment. I dont know what and how to do. The worst service and banks as well.
41 people found this review helpful
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What's new

Changing the content on the app suspension screen and link it to open Typeform for KYC update.