VineBrook Homes Resident

4.6
881 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The VineBrook Homes Resident App allows you to manage your home information and services with a few simple touches. Here you can pay rent, request maintenance, and read announcements.

VineBrook Homes Resident App features:
- Submit one time rent payments
- Set up monthly automatic payments
- Submit maintenance requests
- Receive announcements
Updated on
Jun 9, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
862 reviews
Niqua S
March 17, 2023
I like paying through an app it's easy and convenient. However if there is a discrepancy it's hard to get a hold of a human to fix it so you're left to pay the full amount until you have time to actually go to the office or until whenever a person can get back to you which by that time (for me was about 2 wks) they've already added a bunch more fees on top of the error amount. As a Nurse I work over 60hrs most weeks and don't have time to run up to offices or make calls daily over an error.
6 people found this review helpful
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Cheryl Scott
March 5, 2022
Convenience and user friendly, but the only down side is you are unable to make split payments throughout the month before the rent is due to make it easier to pay rent. Also after your account is approved to pay by checking account to avoid $4.95 debit card processing fee the system seems to be ridged not to accept the approved checking account for payments, so you force to use debt card and charged the fee anyway. Other than that if you don't mind paying the additional fees the app is a plus
8 people found this review helpful
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Bashfuldaydream 69
January 1, 2022
Only reason you didn't get a 5 star is because the options that are available in the maintenance section doesn't always match what the issue or problem is. This should be updated and you need to add an interior tab at least for the windows and flooring in the homes.
5 people found this review helpful
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What's new

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixed in this update.