Y-Drive App

Y Drive Canada

About this app

Founded in 2020, Y Drive's goal is to provide small to medium size communities throughout Canada an efficient, safe and cost effect ride service similar to what you find in large cities.

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Ratings and reviews

rude dispatch that will call you and not provide you with the correct information, had a driver ask about which ride I chose from the vet because there's a pet ride hidden away and he wanted his extra $5 which would've been more in his tip, I also had to contact support which is slow and my reason this time was a ride I didn't order and they still charged me for cancelling it and only offered a refund later because the driver was still busy, they corrected it but it still can go either way

Prices are good. But the wait times are often very long, and prebooking a ride means nothing because they still are often late, or just straight up cancel your ride. Clearly they don't have enough drivers to meet the demand they get for offering lower fees than other services. Before they started doing the permanent $5 dollar off promotion (to undercut their competitors) the service was excellent. Now it's inconsistent at best. Only reason to keep using it is because it's cheaper (Med Hat)

I used to be able to book for 7:40am a day in advance every morning to get to work, but recently every single time I have done so, they will cancel my ride LAST MINUTE stating its a over booking issue resulting in me being late for work. customer service sometimes doesn't even reply, and the one time they did, they were very unprofessional, telling me a detail of a drivers personal life as an excuse. I do not recommend this service, coming from someone whos used the app for years.

What’s new

Bug fixes and improvements