The worst wifi/broadband services ever i had. Technician doesn't respond you before 3-4 days of services breakdown. Every 5 days data services are breakdown and always saying the same reason that a FIBRE CUT. Plzz don't go for this service provider. They even don't reply to conveniently. Not even giving any extension of plan due to their problems of breakdowns
Customer service needs to improve, as of now its pathetic. No one turns up once a service request is submitted. 99% contact numbers listed on your site don't work. Even the service technicians numbers are useless. Please improve your service. My dear Indian fellow users please don't take up this connection, you will be in very big soup. IAM dying day in day out. Customer service is very very pathetic, no one will look back if you submit any request. Worst service
Im so much fed up with this connection. Cannot connect to the app with the password with which I'm accessing the internet. If I reset the app password, it will reset the modem password also for which technician has to visit which takes ages. Already experienced once.
Pathetic service. I would recommend not to opt for this. They have daily outages and the customer care as well as as their technician are stupid. I am going to disconnect this connection and will advise you all to do the same if you guys don't want to waste your time and money.
Daily net gets disconnected. Even though the speed is 6 Mbps we can't browse atleast google page. But we can see the limit gets consumed. It's very better if we use mobile data which is far better than youbroadband
The app is good. But customer service? PATHETIC. it's a week I've been calling the customer care regarding the internet service desruption, and all I get to hear is "we're sorry for the inconvenience caused." What the hell! ONE WEEK to resolve an issue? Is this a joke? We pay YOU so that we don't get to use the services? Add most of the technicians available are either UNAVAILABLE or LIARS. THIS DOESN'T EVEN DESERVE A SINGLE STAR. Sarcastic, GREAT APP. NO INTERNET!
Some more bugs squashed and we march on
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