Overhauling required You bb team, the app is not at all good. It should be much smoother with better user friendly interfaces. BTW i have never seen any tecnician around near my location ever if the engineer is sitting at my house. Why do you promote sucha feature when all you have is a way to reduce your call centre staffing. Moreover although my displayed address indicates a location, the map shows somewhere else.
i love hate youbroadband i have a love hate relationship with youbroadband. When it works it works blazing fast .its awesome and when it doesn't it really sucks because there is usually no intimation from the team on why there is ever outage. The app does not help a lot . they say you can track the service technician but that's not true at all. But I must say I love the telephonic helpline .they are always extremely good and courteous .
Its been 22 days now, now one is listing or no one have any courtesy to update regarding unusual delay in installation. Unprofessional and illiterate customer care executive, sales and technical person you have even your appellate authority executive is worst than every one. I have sent many mails and no one replied back with any solutions, I am writing here with no luck if i get response from here or not
Very poor band in city Past 10 days no conection. No use of customer care. Simply note down our compline then there is no action.very very poor service. Even technical person not responding our phone call. Act as irresponsible idiots. Proper reminder only for our bill payment. Even six days before. Why peoples are like this.is these things happen only in india? Very much disappointed.
A user-enemy app from a pathetic service provider!! This app is an absolute waste of resources and does not serve any purpose. I have observed on a number of occasions that screens such as Service Request History and Offers don't display any information. The app also does not provide a way to the customers to update their address. I am yet to find a single useful feature in this app.
The worst broadband provider in hyd Before paying amount they told with 5 days connection will be given but even after 15 days no update no use of reaching out to customer care too. You is treating their customer as fool and idiot. Don't go for it guys if you are smart
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