YOU Broadband India Limited

- October 3, 2017

Everyone

Business

( 3,456)

YOU Broadband India Limited- screenshot thumbnail

Description

Special Offer for existing customers: Download and get 5GB/1Day free on your first login.

Non Existing Customer can apply for New Connection and Check the Status of New connection.

Enhanced capabilities and features for existing customers.

Technical support on few taps:

Login into our App
Fix the address (One time activity)
View available engineers in your location
Select “Support Now”
Confirm and get real time technical support

Highlights of the App:

Quick Pay for plan renewals
Invoice of payment is now a click away
Account Details
Renewal History
Voluntary Suspension
Setup Renewal Reminder
Real-time technical support
Requests history
Refer a friend
Usage

YOU Broadband is a category 'A' ISP and India's first ISO accredited broadband service provider. One of the leading independent ISPs in India, YOU offers high speed Internet and voice services through various state-of-the-art delivery platforms to residential, SME and corporate customers in 12 cities. As a part of its growth plans, YOU is rapidly expanding its presence in other cities across the country.

YOU Broadband offers high-speed data and voice services through the Internet. Primarily, it offers high speed Internet services to residential, corporate and SME customers. For corporate and SME customers YOU offers dedicated leased line to enable them to send huge amounts of data. First Broadband operator in India to offer 100 Mbps to homes.

It is one of the few companies along with the large telcos capable of offering Triple Play services. This means, through one connection customers can access broadband, make voice calls through Internet (VoIP) and watch videos. YOU Broadband offers these services to individual customers in their residences and to corporate category.

Stay up to date on YOU Broadband’s exciting offers and latest happenings by following us on social media.

Twitter - https://twitter.com/youbroadband
Facebook - https://www.facebook.com/youbroadband

Send your valuable feedback, comments and suggestions to social@youbroadband.co.in

Official website: www.youbroadband.in

Reviews

2.9

3,456 total

5 1,160

4 370

3 276

2 190

1 1,460

Nisarg Shah

The worst wifi/broadband services ever i had. Technician doesn't respond you before 3-4 days of services breakdown. Every 5 days data services are breakdown and always saying the same reason that a FIBRE CUT. Plzz don't go for this service provider. They even don't reply to conveniently. Not even giving any extension of plan due to their problems of breakdowns

Mohd Rafiuddin

Customer service needs to improve, as of now its pathetic. No one turns up once a service request is submitted. 99% contact numbers listed on your site don't work. Even the service technicians numbers are useless. Please improve your service. My dear Indian fellow users please don't take up this connection, you will be in very big soup. IAM dying day in day out. Customer service is very very pathetic, no one will look back if you submit any request. Worst service

Ankur Mittal

Im so much fed up with this connection. Cannot connect to the app with the password with which I'm accessing the internet. If I reset the app password, it will reset the modem password also for which technician has to visit which takes ages. Already experienced once.

Jha Kaushal

Pathetic service. I would recommend not to opt for this. They have daily outages and the customer care as well as as their technician are stupid. I am going to disconnect this connection and will advise you all to do the same if you guys don't want to waste your time and money.

Nagendra Jagarapu

Daily net gets disconnected. Even though the speed is 6 Mbps we can't browse atleast google page. But we can see the limit gets consumed. It's very better if we use mobile data which is far better than youbroadband

RYAN REGO

The app is good. But customer service? PATHETIC. it's a week I've been calling the customer care regarding the internet service desruption, and all I get to hear is "we're sorry for the inconvenience caused." What the hell! ONE WEEK to resolve an issue? Is this a joke? We pay YOU so that we don't get to use the services? Add most of the technicians available are either UNAVAILABLE or LIARS. THIS DOESN'T EVEN DESERVE A SINGLE STAR. Sarcastic, GREAT APP. NO INTERNET!

User reviews

Nisarg Shah October 7, 2017

Mohd Rafiuddin October 5, 2017

Ankur Mittal October 8, 2017

Jha Kaushal October 12, 2017

Nagendra Jagarapu October 3, 2017

RYAN REGO October 14, 2017

deepak shah October 4, 2017

This is the worst Internet service. 5 days in a week there is problem of Internet connectivity. I have complained it for but there is no solution. Very bad experience

October 7, 2017

Whatever they said, don't fall in trap. Once you paid for connection than game over. Worst ever service provider I experienced. More than 7 days after paying for new connection still no installation.

Shishir Chitre October 8, 2017

This app needs improvement! I'm not able to do recharge through online banking. After submitting the OTP the App get stucked where it was. Nothing happens. I'm not able to do the payment from last 24 hrs.

viral patel October 14, 2017

Very good apps.. My net problem resolv within a minits .. Thanx you broadband

Jay Gadesha October 14, 2017

Worst service ever...never use you broadband. I am facing problem from 16th September 2017 nd today its almost 1 & half month but still i don't have solution and no one visit for solution.so never use you broadband.

Kanaka P October 18, 2017

The worst service and they do not respond timely. The net will go offline quite often. We have to complain through app. App does not work without net. How do we complain...worse company

Kishan Chauhan October 15, 2017

Worst WiFi service ever technician come for stop running connection. He also not available at surat main prime location ring road. Always stop connection in festivals and weekend.

NLS SREENIVAS. October 17, 2017

This is a waste and worse service. At the time of new connection Mr. Karunakar Marupally promised that if you have any problems call me. When ever I tried roughly 100 times he even didn't pick the phone. I did not understand why these people (higher officials) what they monitored.

Gopalsai Gupta October 9, 2017

Very bad customer service i hate it dont buy youbroadban

YOU Broadband December 2, 2016

Hi Gopalsai, We regret for your experience. Please share your exact concern with your account details to social@youbroadband.co.in. We will definitely do the needful.

Sanat Mahapatra October 3, 2017

Worst customer service, the app is only a waste of space..

Rex Ignatius October 20, 2017

it is the worst network i come across after police complaint they have rectified my broadband.

kiran ch October 14, 2017

Worst internet service provider every time service break down i didnt support this internet service provider any one

sirivella vijaykumar October 21, 2017

Worst network no response at any where don't prefer go another When we call Customer care no respect and noo response on every working days I'm requesting you don't go for it The speed is not fullfill slow

YOU Broadband April 29, 2017

Hi Vijaykumar, We understand you are facing difficulty. Please share your account details with the above concern to social@youbroadband.co.in. We will definitely do the needful..

vinay shivanna October 18, 2017

Service is very bad...Too tired of calling them to get a issue fixed...I don't recommend them

Kaumil Panchal October 4, 2017

3rd class services... Don't use this connection You can move other operator

Sree Vardhan Reddy October 5, 2017

Worst app ever .. no use Worst customer service...

Ganesh Prasad B K October 21, 2017

1)Kindly add "contact us" option providing customer care numbers of corresponding centres in the app and 2)add KANNADA language as an option in the customer care service.( Only for this reason I m rating ur app with 1 star since customer care service has been provided with all languages like telugu tamil Malayalam hindi but not in KANNADA)

YOU Broadband November 2, 2016

Hi Ganesh Prasad, Thanks for sharing your feedback. We will definitely consider your feedback for future updates..

Shashikant M October 6, 2017

Bought a plan of 100MBPS and speed offered is 1 MBPS. Don't go for you broadband.

October 9, 2017

The service is good but few most wanted websites won't work in this broadband connection 😣

priya gummuluri October 3, 2017

worst company ever.. dont use dis...

bhanu prakash October 4, 2017

Date of birth selections is Not good

praful masalawala October 9, 2017

Bakvash.. Mera to paisha pani me gaya.. Koi bhe complen sunta nahi.

Dharani Prasad October 3, 2017

Worst service support from vizag

YOU Broadband December 23, 2016

Hi Dharani, We understand you are facing difficulty, Please share your account details with your exact issue to social@youbroadband.co.in

Kishan Katkade October 15, 2017

Speed is not as stated if plan is 60 Mbps then it gives only 20 mbps

Aniruddha Deshpande October 12, 2017

Does service request works? Nah i don't think so

kedar saudankar October 13, 2017

Good app

jain COOL TV October 17, 2017

best app

Harshal S. Hirve August 22, 2017

WORST. MOST DISSATISFIED. I have been requesting to chane my net cable since month. But no action had been taken till date. My net cable is 5 years old & is now damaged. I have been raising request repeatedly, but no action. I assume YouBroadband can understand what is written, if so, please do the needful asap.

Dev Singh September 26, 2017

Worst services. WiFi goes all the time and then no one comes to fix it. Customer service is not helpful at all. Engineers cleared the request when in real they didn't even call. You have to ask for support again and again. No one replies. But when the next month starts they will explode you with calls to buy their services. This month I'm changing my internet connection but I think this will be helpful for other people.

Sanjit Kh August 31, 2017

Worst service ever the customer keep on repeating saying same line of senctence for each and every complain. Neither the apps support now engineer contact numbers are not valid and even didn't reach on time as they even took a weeks sometime for a small issue

Saleem Jafar September 10, 2017

Damn worst service and worst staff. They force me to pay money online for new connection, but no connection even after 2weeks CC175013. Daily im calling Customer care but no use. Now finally they are saying, they will refund money after next one week, that too by cheque. Guys GO FOR SOME OTHER BEST SERVICE which are in market

Dhruvang Moradiya September 26, 2017

Worst Wi-Fi service. I have been requesting from last 1 week to start my connection but no one come to start. All the day Ms. Khayati promise issues will sort out by end of the day but no one comes to sort out the issue.

Jainam Doshi October 3, 2017

Ekdum 3rd class service hai youbrodband valo ki kabi negative ranking bhi de to me -10 dena pasand karunga. Har 2 din me internet band ho jata hai or to holidays me to bandh hi rehta hai call kar ke bhi thak gaye. Vodaphone ke sath collaboration kiya hai naam dubaoge vodaphone ka....! Acchi service provide nahi ho pa rahi hai to bandh kardo company ko or customer ko bewekoof banana bandh karo ab...!

PRUTHVI KUMAR September 7, 2017

Place: Bangalore, Nandini Layout. Don't know about other places but in the above place they provide worst customer service, I have been escalating the same issue from past two weeks no action is taken. The technicians think that they are doing favour instead of doing their work properly. No matter how many times u call the technician, he is always busy and not bothered to pick up the call. If ready to go through all this, you are in a right place.