
Frances Lenz
The app is constantly hard to navigate and glitching. Logged me out, won't let me in. Doesn't show all the options. Can't customize or add things. If I click the wrong thing (like make it a meal when I don't want that), I can't take it off and have to start over. Now suddenly won't load payment issues. There's always something just not right with it.
3 people found this review helpful

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Edit: Happened again last night (issues with their system not accepting bar code scan or manual receipt input to earn points). Honestly, it makes us not wanting to go eat there anymore. Patrons go there on the premise that they'll collect points for future use and to earn some value back for all the spending that's been done there. The app is not successfully accepting the receipts' barcodes. Not even manual entries. Tried twice on 2 separate occasions & nothing.
4 people found this review helpful

David Vernon
It's not just the mobile app, but the whole online experience at YP that gets one star. I guess my account disappeared... don't get password reset emails - me and wife. Ordered as a guest. I got a marketing email 3 hours before I was trying to order. Thinking I'll unsub. Couldn't find kids menu items at all. A previous v off this app worked well. Today, I kept getting hung up by greyed out buttons and login trouble. IRL, the line was long, pizza was good albeit a little slower than usual.
2 people found this review helpful