Caffè Ne‪ro

Neal Street Technologies Limited

About this app

Get the most out of your Caffè Nero experience! Our app is the easiest way of paying and earning rewards every time you make a purchase. Scan your phone to pay securely and instantly collect loyalty stamps - all in less than 2 seconds!

It’s free, fast, and easy to use - we make each of your payments become a fun and rewarding experience.

PAY IN-STORE
With one scan of the app, you’ll pay, earn stamps, and receive a digital receipt.

YOUR DIGITAL STAMP CARD
Instantly earn stamps every time you purchase a barista made drink with our app. Once our stamp card is complete we will send you a voucher for your favorite treat!

FIND A STORE
Easily find your way to the closest coffee, with our in-app store finder.

CLICK & COLLECT
Save time and seamlessly place your order and pay ahead of your arrival. Our baristas will have it ready for you at our collection point.

SHARE YOUR VOUCHERS
Surprise your friends by sharing love and freebies with them. But if you don’t we won’t tell.

KEEP TRACK OF YOUR SPENDING
No more paper receipts cluttering your wallet - all your purchases and digital receipts are visible in your activity feed.

SECURITY
Caffè Nero never holds onto your money or your payment details.
Our QR code payment technology is randomized every few seconds so codes cannot be duplicated for fraudulent use. Set your passcode to ensure that you are the only one making payments from your account.

Any questions? Contact us at [e-mail]

Ratings and reviews

first of all company offers to sign up via app in order to scan stamps on loyalty cards, but when you are in it turns out the cards should include QR codes which they don't so cards from previous purchases are not adding into app. When you are writing to customer support, it shows no connection and is not sending the query but connection is working, so it's a bug. Useless app, update it.

you can't type in a store, it has to appear in your immediate area and even then it doesn't pick them up which kind of defeats the entire purpose of mobile ordering. why show me a store 6 miles away when the one I go to is less than 3 miles away. it's the only reason I have the app. it's also messy, confusing and takes forever to set up. not a time saver, definitely makes the situation more frustrating and slow.

The vouchers often don't work properly. Sometimes it displays the same one twice instead of the different ones. A problem if I want to use the one that expires soonest and it isn't showing. This happened once and I lost the use of one voucher when it expired. I contacted them about it but they didn't offer to replace it Not that I asked, but it seemed like the obvious thing to do.

What’s new

Bug fixes and performance improvements.
Any questions, ideas or feedback? Tap on Contact Support directly from the app, or send your thoughts to [e-mail].