Zaple.ai

Sphere Rays Technolabs Pvt Ltd

About this app

Zaple helps businesses manage marketing, customer support, and team communication on WhatsApp from one simple platform.

With Zaple, your team can handle customer conversations faster, send broadcasts, manage leads, automate replies, and track campaign performance without switching between multiple tools.

Whether you are a small business, service company, clinic, real estate business, education institute, club, or growing enterprise, Zaple gives you the tools to communicate with customers in a professional and organized way.

Key features:

Unified Team Inbox
Manage all customer conversations in one shared inbox. Assign chats to agents, add internal notes, use filters, and keep your support team organized.

WhatsApp Broadcasts & Campaigns
Create and schedule message campaigns for your customer lists. Send updates, offers, reminders, event invitations, payment alerts, appointment notifications, and more.

AI-Powered Auto Replies
Use smart automation to answer common customer questions, reduce manual workload, and respond faster even when your team is busy.

Customer Management
Create customer lists, add tags, filter contacts, segment audiences, and manage communication history in one place.

Role-Based Team Access
Create agent accounts and control what each team member can access. Businesses can also hide customer phone numbers from selected agents based on permissions.

Templates & Rich Messaging
Create approved WhatsApp message templates with text, media, buttons, and interactive formats where supported. Use templates for marketing, utility, support, reminders, and engagement.

Reports & Analytics
Track message delivery, campaign performance, customer responses, and engagement insights to improve your communication strategy.

Automation & Workflow Support
Build better customer journeys with automated replies, agent assignment, lead follow-ups, reminders, and custom workflows.

Property Management Add-On
For real estate businesses, Zaple can help manage property inquiries, assign properties to agents, and communicate with buyers or tenants directly through WhatsApp.

Why businesses use Zaple:

• Save time by managing WhatsApp communication from one dashboard
• Improve customer response speed
• Reduce manual follow-up work
• Organize teams, agents, leads, and conversations
• Send targeted campaigns to segmented customer lists
• Track performance with useful reports
• Automate repetitive communication
• Improve customer support and sales follow-up

Zaple is built for businesses that want to use WhatsApp more effectively for marketing, support, notifications, and team collaboration.

Start using Zaple to turn your WhatsApp communication into a powerful business growth channel.

Disclaimer: Zaple is a business communication platform built for WhatsApp Business API usage. WhatsApp is a trademark of its respective owner.