ZappTax is the first digital tax refund application approved by the tax and customs authorities in France, Belgium, and Spain. We've been operating since 2017.
More than 50.000 users trust ZappTax to get their VAT refunds for purchases in France, Belgium, and Spain. Here's why...
Reliability: ZappTax is the first digital tax-refund operator approved by the tax and customs authorities. We’ve been operating since 2017.
Usable everywhere: You can use ZappTax for tax-free shopping at ANY shop in France, Belgium and Spain, whether in-store or online.
No restrictions: With no minimum purchase per store and per day, you can shop with peace of mind!
Easy: Our 100% digital procedure happens entirely on your smartphone. Generate tax refund forms and get customs validation without messy paperwork.
Amazing value: You get your money fast — usually within 24 hours — using the refund method of your choice, and at the best rates in the business.
Great customer service: We offer 24/7 messaging and phone support if you have any questions or problems.
HOW DOES IT WORK?
Step 1: Download the app for free and complete your profile.
Step 2: Fill in the dates of your stay in the European Union.
Step 3: When shopping, ask the merchant for a “VAT invoice made out to ZappTax”. Photograph your invoices and upload them to the app or forward them by email to email@example.com.
Step 4: Shortly before you leave the EU, ZappTax will email you one or more tax refund forms showing all of your purchases.
Step 5: Validate your tax refund forms electronically at customs before leaving the EU by scanning the barcode on each form at a self-service kiosk (PABLO device in France and DIVA in Spain) or by presenting your passport to a customs agent in Belgium.
And that’s all! ZappTax will process your refund and pay you within 24 hours using the method of your choice.