Zap Systen

Zap Systen

About this app

Zap Systen brings your company's customer service to your mobile phone.

• WhatsApp, Instagram, Facebook, and website conversations in a single list, with search, filters, and what's awaiting a response.

• Respond with text, audio, photo, video, and document; use quick replies, transfer, finalize, and track contact history.

• CRM with the company's funnel: leads by stage, move, win or lose, notes, responsible party, and next action.

• Calendar with scheduled messages, reminders, and meetings.

• Dashboard with customer service interactions, evaluations, peak service times, and lead conversion rates, during the period you choose.

• Notifications for new messages, transfers, leads, and reminders, with quiet hours.

To use it, you need access to Zap Systen through your company.