Zebra Companion

Zebra Technologies

About this app

The frontline needs instant, intelligent answers at their fingertips. Zebra Companion is helpful,
intuitive AI that connects your workers to everything there is to know about your operations —
all on your favorite Zebra devices. Composed of multiple GenAI-powered agents, frontline
workers can instantly access critical information and troubleshooting assistance to solve
problems and make work easier.
• Knowledge Agent offers instant access to job aids and standard operating procedures
(SOPs) to facilitate faster onboarding, giving associates the information they need — at
the moment they need it.
• Sales Agent assists with product-related questions, real-time checks on product
availability and pricing as well as cross-sell and upsell recommendations for associates
during customer interactions.
• Merchandising Agent combines advanced image recognition technology and augmented
reality to assess shelf health and inform frontline teams on how to fix merchandising
issues, such as shelf gaps, misplacements, planograming issues, and inaccurate pricing
and signage.
• Zebra Device Agent ensures optimal usage and maintenance of Zebra devices by
providing troubleshooting and contextual data integrations, reducing device downtime so
retail operations are not disrupted.
Zebra Companion is more than a tool; it's an integrated team member in your frontline
operations that makes work easier, optimizes efficiency, and helps your team deliver
exceptional experiences for customers.
Whether locating assets in the stockroom, identifying mislabeled or expired products, or
answering a question about return policies, Zebra Companion powers frontline workers to see
their work in a whole new way. So they can spend more time ensuring no customer question
ever goes unanswered.

What’s new

- Ask Questions Easily: Submit queries via text or voice input with fast, accurate responses in multiple languages.
- Secure and Private: Built-in privacy features like inactivity time-outs and robust access controls.
- Enterprise Authentication: SSO and WorkCloud token integration for secure access.
- Streaming Responses: See answers generated in real time.
- Web Client Support: Use the app via the standalone Zebra Companion Web Client.