Phillip Dashkevich
Excellent app. It's one of the only apps I found that works in Russia (where everything else is sanctioned). The app keeps a history of all your hotels stays and the metadata alongside it, which is a nice touch. You are able to view location via Yandex maps or Google maps which was very helpful.
5 people found this review helpful
Emerging Travel Inc
20 March 2024
Phillip, thank you very much foy sharing your expirience! We are very glad to know that you are satisfied with the app!
aacrocodile
I can book to Russia easy not like other apps, easy to book by card
1 person found this review helpful
Miss Ophélie
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The application needs to be seriously reviewed and updated by your team. My first booking was denied (told to refresh and book again) and when booking again, I ended up having paid twice my stay! Currently experiencing troubles accessing my account in the app. Prices suddenly change after a few minutes (offices were lowered for my part). Excellent communication, staffs are available in the chat and immediately cancelled the first booking (but can take up to two months to be reimbursed).
34 people found this review helpful
Emerging Travel Inc
30 August 2021
Miss Ophélie, thanks for the comment! We are sorry that this situation took place. Our support team did their best to solve the issue as soonest. The refund was processed successfully. It depends from your bank when the money is credited to your account. Please accept our sincere apologies for all the inconveniences caused.