
Nick
Absolutely terrible app and company to deal with. Need to update personal info, won't let me. I've contacted them multiple times to change my address and REMOVE MY EX-WIFE but they never do. The stupid app keeps crashing every time I try anything. Get notifications that I need to submit information they should already have. Tells me to click on "claims" button. BUTTON DOESN'T EVEN EXIST IN THE APP!!!! Why do I need to submit date of service, patient name, services rendered, and amount?
1 person found this review helpful

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Zero stars. Hate this whole app and every time I use it the feelings grow deeper and more passionate. User experience is bad. App is slow and stalls or shuts down with nearly every use. When I am uploading a receipt from my camera roll it often takes three or four attempts because the app automatically logs out so quickly. The way the app is organized and laid out is inefficient and clumsy. Too many clicks and pages and force stops to get even one freaking thing done quickly.

Dorenda Gwaltney
I despise this app. 😡 It only allows you to do a single action at a time, takes a long time to switch between actions. It doesn't allow you to edit photos when submitting receipts. It doesn't allow you to zoom in on the photos to check the receipts, once you've submitted them. I can't find a way to remove the receipts, if you accidentally attach them to the wrong item. It doesn't change the status of a claim that requires a receipt once you add one. Very frustrating app.
5 people found this review helpful