Rafex Mobile Delivery

Rafex Delivery

About this app

Rafex Mobile Delivery supports the operations of Rafex-authorized service providers, delivery agents, and collection agents. A professional account assigned by a Rafex administrator is required. The application does not offer public registration.

View your tasks, contact the relevant recipient or vendor, scan QR codes, and record the information and evidence necessary for your missions. Available features depend on your role and permissions.

Actions requiring verified calls use the call log after you provide specific notification and your approval. The application only searches for outgoing calls made to the task contact and transmits the corresponding number, duration, and date/time to Rafex for operational history. Other calls remain on your device. Denying this access leaves task viewing and non-verified features available.

The professional messaging system allows you to exchange text, photos, files, and voice notes. Users can report content or users to Rafex administrators and block private messages. Updates to operational groups remain available.

Offline operations are synchronized when the connection is restored. Navigation to an address opens in an external mapping application.

Privacy: https://tracking.rafex.ma/privacy/mobile-delivery
Terms and Conditions: https://tracking.rafex.ma/terms/mobile-delivery
Support and Data Inquiries: https://tracking.rafex.ma/support/mobile-delivery

What’s new

Amélioration du mode hors ligne pour les tournées téléchargées : notes internes, changements de statut et preuves de livraison conservés sur le téléphone puis synchronisés au retour de la connexion.
Correction de l’affichage des actions en attente et amélioration de la fiabilité de la synchronisation.