Alex Wong
This app offers a wide variety of poker game selections and IMO hands down the most popular poker playing app with a simple, user-friendly interface yet rich in unique features that separate itself from competitors. Card generation is also realistic and simulates real-life playing. The customer support is friendly and helpful too. I'd highly recommend to anyone looking for a good poker platform to play in.
24 people found this review helpful
The Optimizer Investments Limited
April 15, 2021
Hi, Alex! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We shall continue to strive to give the best gaming experience to our customers.
Su cipto
As a regular player and agent in this app, here is my feedback: The app playing experience is good. It's visually appealing and the agent management system is awesome. But most importantly the weekly mantainance is really unnecessary. Yes I understand that you are trying to create a much better playing experience, but it only adds more negative impacts: slower loading time after each mantainance, and decrease in players traffic because this app is always on mantainance on peak hours in weekly
7 people found this review helpful
The Optimizer Investments Limited
April 27, 2022
Hi Su cipto! We are sorry that your experience with us fell short of expectations. We are grateful for your honest feedback and will strive to do better. If you have other suggestions on how we could further improve and enhance your user experience, please let us know at care@upoker.net. Thank you and have a nice day!
Zeeshan Kingshuk Huq
Frequently freezes or restarts on own for both Android and iOS. Deals strange combinations too frequently -- and deals to trap players into losing (eg AK KK and 99 in a single hand and deals a 9 on the board to let the other two parties loose). No rule of probability vs frequency is maintained -- somewhat ruins your regular poker skills. Takes time to load. I use it just because there is no better option.
23 people found this review helpful
The Optimizer Investments Limited
July 21, 2021
Hi, Zeeshan Kingshuk Huq!
Thank you very much for your review. We are genuinely sorry that your experience with our app was unsatisfactory.
We would like the opportunity to investigate your feedback further. Please contact us at care@upoker.net and our team will work with you to solve any issues in a swift manner.