ZIIP Beauty

ZIIP

In-app purchases

About this app

The ZIIP Beauty App connects you to everything ZIIP has to offer, whether you are using the OX, GX or the latest ZIIP HALO device. It was developed in-house using feedback from over 10 million electrical facial treatments since ZIIP’s launch in 2015.

Together, with founder Melanie Simon's 20 years of professional expertise, and input from our community of ZIIP advocates - we bring you the ultimate collection of facials and treatments powered by ZIIP’s unique Dual Waveform Technology.

To complement the LIFT treatment that is pre-programmed on every ZIIP HALO, the ZIIP App offers a curated collection of full facials and targeted treatments, utilizing nanocurrent and microcurrent technology to give both immediate and lasting results.

Full Facial Treatments:
The Lift
Problem Solver
Electric Tone
Instant Gratification
Founder’s Favorite

Targeted Treatments:
Contour
Plump
Jowls
Brow Lift
Eyes
De-Puff

App Extras:
Learn Your HALO

Treatment Plans:
Best Skin of Your Life in 30 days
Event Prep
New to ZIIP

Melanie Simon walks you through each treatment with easy-to-follow videos. Receive the latest new treatments, exclusive offers and insider promotions through app notifications. With an extensive FAQ section, everything you need to achieve your best skin is in the palm of your hand.

Ratings and reviews

Update; I contacted customer service, Mary was great at sending me instructions so I need to change my review. No problem connecting tonight, twice! You need to go settings and into app settings to turn on location permission. Now to see how it performs! I got it to pair last night after an hour if messing with it, Android. Tonight I paired it after a few minutes but lost connection and can't get it to pair again!

I would not buy this until you are able to test and make sure it works with your phone. I was really excited to try the Ziip after reading reviews about the device. I went and bought it (not cheap!), downloaded the app to my Android device, powered up the Ziip, and went to sync treatments. Nothing. The device won't sync. It hangs, tells me to move closer (even when holding it right on the phone), tells me it was almost there but was interrupted, etc. I read the FAQs, made sure my device was working properly, made sure I had location on, etc. I even put the app on my iPhone. Same thing. I contacted customer service, who got back to me within 24-48 hours and told me that they had "never had a device turn on normally and act completely normal except for syncing." I asked if I should delete and reinstall the app and was told "that couldn't hurt." So I did. Same issues, but I also saw all the reviews from people who said they had trouble syncing from an Android device. I went back to customer service and told them it still wasn't working and noted that a lot of the reviews seemed to contradict the claim that they had never heard of this happening before. They sent me the section of the FAQ about turning on location services and told me to change the setting to allow location to be on. "This should work! Keep us posted." In response I sent them the screenshot of my app settings showing that location is on for ZIIP, but it still doesn't work. That was a week ago. No other response since then. I guess it is back to Neimans to see if they will refund my money. Too bad.

Whilst I'm enjoying the results of my ZIIP halo, the app experience is really unpredictable. The device will sync with my pixel 6 pro usually if I'm just doing one treatment but if I try to do additional treatments straight after, the app won't always sync again. I also can't update the firmware from version 27 to 31, it keeps coming up with an error message. I've had no response from the support email or Instagram DM. For such an expensive device I'm really disappointed with the after care.

What's new

Support for Japanese, Korean, and Chinese languages.