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This app does not work for anything! The app tries to have a fancy UI animations. Not needed at all! We just need basic functionality to setup the machine and chat for troubleshooting. For example, the hamburger menu on the left does not open up most of the times when I click on the breadcrum. If it opens up, nothing happens most of the time when I click on any option.
2 people found this review helpful
Hi, we apologize for the inconvenience. We are doing our best to improve the user experience on our app. If you face any further issue or would like to give a suggestion. Please write to us here: email@example.com. Our support team will help troubleshoot this out for you. Hope it helps!
This has to be one of the worst app on Playstore. Please hire better software engineers and go back to the drawing board. Also try to configure another rotimatic with the same account and see and fix the bugs that happen. Such a fine machine paired with such a horrible app. I used to have an old rotimatic which I sold few years ago. Now my app is having hard time connecting to the new machine. Even after connection, it is showing the old machine number in settings.
Thank you Team Rotimatic,especially Ms.Rubi, for the excellence in customer care service. Even after the years of relentless usage , the built and the technology is so solid that it is going on flawlessly. Customer care support team is just fabulous. It is not just limited to chatting and email but if required they don't mind going to the extent of scheduling a Video call at our convenient time to troubleshoot the issue which is a phenomenal feature. Very happy with the Product and service.
October 9, 2022
Hi Dev, thanks a lot for your feedback. 😊