Zmodo

Zmodo Support

In-app purchases

About this app

Welcome to the Zmodo family!
With this app, you have more control of all your award-winning Zmodo connected home products in one easy-to-use location.

Available features include:
- 24/7 live view from anywhere
- Optional intelligent cloud recording subscription
- Playback features for stored videos
- Rich notifications – Quickly see a thumbnail of the motion that was captured
- Custom camera groups (split-screen live view)
- Events page for organized playback
- 30 minute video clip download (subscription required)
- Simple and intuitive app design

Cloud Service Subscription Services
We offer two types of Cloud Service*
●Premium Cloud $4.99/month ($49.99/year)
●Platinum Cloud $9.99/month ($99.99/ year)
*Prices displayed are for one device, the package price depends on the quantity of devices.
24 hours before the subscription service expires, the system will automatically renew and deduct the corresponding fees according to the plan type.
If you need to unsubscribe, please do so at least 24 hours before renewal date in the "Account Settings".
From its inception in 2009, Zmodo has built a strong reputation for delivering high-quality video products and excellent customer service worldwide with nearly 8 million products sold. With manufacturing facilities in Shenzhen and Jiangsu, research and development facilities in Shenzhen, logistics and customer support in Champaign, IL, and an innovation lab in Silicon Valley, CA, Zmodo is one of the few smart home companies that own their hardware and user experience end-to-end. For more information, please visit www.zmodo.com.

Ratings and reviews

I have had very good experiences with this application until the last few weeks. I have never had adds when running the app. Now you cannot even change screens without an add popping up and interrupt while navigating. I have 5 cameras. The first cameras I purchased were 5 years ago an the other 3 just in the last year. If this (adds) keeps up I will be removing them and replace with different cameras and app. I did not sign up for this. It is another invasion.

This app has never been perfect, but I'd rate it a 4 out of 5. The latest update 7.0.0.9 (4/28/26) has added a deceiving ad each and every time you open the app. Total disappointment! Especially when I PURCHASE the cameras and PAY FOR SUBSCRIPTIONS. I will seek a new camera system from a company that respects the fact that the equipment and subscriptions for cloud service (for each camera) is not a free service. There is no reason for these invasive ads!

Kudos for replying to my review. It great that you pay attention to possible issues. Speaking of which, ADS? Every time I load the app?! Wow. I was upset about no obviously available discount for multiple cameras. But now ads too? Please tell me that there is some sort of hidden discount for multiple cameras that will get rid of the ads. If the only option is paying full price for every single camera and if I don't there's ads. I will never recommend your cameras again.