
Brett West
It's completely unacceptable for a security camera app to be delayed by ads when first launching the app to check the live feeds or alerts. It would be fine if the ads were small static banners at the top or bottom of the screen after opening. Also, this should not even be forced on non-subscribers as they paid for the cameras and don't even use the cloud features that you say you are doing this to support the infrastructure for.
8 people found this review helpful
Zmodo Support
August 4, 2026
Hi Brett,
It sounds like there is a misunderstanding here. When we say cloud infrastructure, we are not referring to safeguard subscriptions, but instead the general cloud infrastructure used to host the cameras and their functions such as live view for all users. Feel free to reach out via support@funlux.com if you have any other questions.

Kurt E. Clothier
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This app used to be OK. not perfect, but serviceable. Now it's buggy, and sketchy ads play EVERY time you open the app. I have to watch an ad to access the video feed of the cameras i already paid for. and they aren't legit ads. they are sketchy loud AI ads for temu and other junk with fake 'X'es to close the ad which really just launch a popup to the ad's app or service. Absolute garbage treatment of loyal customers. I will be looking for an alternative camera system.
3 people found this review helpful
Zmodo Support
August 5, 2026
Thank you for your feedback. To provide high-quality security features and maintain our cloud infrastructure without raising subscription costs, we are exploring new ways to support our team. We are monitoring how these ads impact usability. If you have suggestions on how we can make them less intrusive, please reach out via support@funlux.com.

Ashli Graham
Why am I suddenly getting ads on this app?? They are the worst ads too, and difficult to X out of. If I need to know what's happening quickly, these really get in the way. And if i was truly in a panic, woof I don't want to imagine. I pay to store my feed, I don't feel like I should be getting ads out of the blue!
1 person found this review helpful
Zmodo Support
August 18, 2026
We're exploring options for automated ad removal for subscribers in the future, but do not have this ready at the moment. Please feel free to reach out via support@funlux.com and we'd be happy to discuss further and see what we can do to assist for now. Thank you for your feedback.