
Tammy Finley
the app works ok... never identified the birds but I can view the video and live feed. Biggest problem is the camera/video view is black and white or pink. Customer support initially was responsive, said they would send a new camera. it never arrived. Now the support icon on the app doesn't work. After a lengthy search, I found an email... they do not respond. Does anyone know how to get ahold of customer support????

Tiffany Gonzales
I never leave app reviews. We initially LOVED this feeder/app. I bought it for my kids as a Christmas gift and really enjoyed seeing all the burd species. All of a sudden the app stopped working. I have been messaging with customer service with no resolve. They have told me its an issue with the subscription recognizing my new phone. I have yet to get a fix so my kids can continue to enjoy this feature and use it for homeschool research. Very disappointed. I will be looking for a new feeder. 😔
3 people found this review helpful

Kim DiMeglio
It's been set up for a week. The bird ID stopped working, there were 3 dots on each vid I could click to ID the bird. 4 days ago it went away so there's no ID info. It'd be nice if there was something to indicate which vids are new & which ones were viewed. If I check in the morning & again in the evening, there's nothing to show how far back I need to go unless I noted the time from the morning. My Blink cameras have a dot next to each vid that hasn't been viewed yet. I wouldn't buy this again.
2 people found this review helpful