Ultimate Automation with Workflow Release
Workflow allows fully automated customer-specific, context-based scenarios.
UserChat Profiles and Satisfaction Surveys
Store richer chat information, prioritize consultations, and set automated actions based on survey responses.
Multi Business Hours
Business hours can now be set per team, suitable for global services.
RAG
AI agent ALF can search the knowledge base to answer customer queries.
Meet
Team Meet is now available for free on the free plan.