Zycus Merlin Intake

Zycus

About this app

Zycus Merlin Intake


Intake to outcomes starts with how requests enter your organization. Zycus describes Merlin Intake as the way to fix the start of procurement: agentic AI helps turn chaos into clarity—requests become structured, execution stays policy-compliant, and spend is steered toward better outcomes.


On iPhone and iPad, Merlin Intake brings that experience mobile: start and continue AI-guided intake, see where you are in the journey, and move work forward without being tied to a desktop.


What you can do

• Capture demand with guided intake built for enterprise rules.

• Stay policy-aware with built-in guidance (as your organization enables).

• Route requests to the right channel or workflow.

• Keep momentum with a mobile experience aligned to Zycus's Merlin Agentic vision on zycus.com.


Teams / Slack — Zycus.com highlights Merlin Intake inside Microsoft Teams and Slack for many customers. The iOS app is the native mobile Merlin Intake surface; exact integrations depend on tenant configuration.


Enterprise — Capabilities depend on tenant configuration and entitlements.


More: https://www.zycus.com/ · Merlin Experience Centre and demos from the same site

What’s new

Bug fixes for users session management and UI enhancements