New updated wiped out all my coins, levels and gift box items. For those who don't have Facebook, we are at the mercy of updates wiping out all that we earn. Very disappointed. Use to be a great game.
Third time I have lost all my levels and charms...i would never purchase from this app..you never know when they are going to wipe you out. Very dissatisfied..and sad because it's a great app .you just never know when it's going to happen again..Shame on them. .cons .rip offs..do not purchase..anything on this app
I absolutely loved this game until an update was pushed out and wiped out all of my stats, earnings and perks. When I opened the app after the update I was given the standard 10M starting point. So disappointed
I did latest update on game and it took levels and chips away. Took me back to level 1. I loved game until now, why offer updates if its going to take away progress I made over 2 years time? Very disappointed, can you restore?
Today they had a new update and it put me back at one and lost all coins and rewards and trophies. This isn't the first time they've done an update where I've lost everything even after purchasing coins. It takes way too long to get ahead for them to keep making you start over. They need to fix it.
I was on level 420 and lost over 500 millions coins all because the new upgrade. This isn't the 1st time.. If they don't fix this I'm done playing!! All the money to buy coins and to earn levels and trophies and they take it all away!! It's this a way to make me money?
Look forward to the new games coming soon: Ainsworth Exotic Moon and Downton Abbey™: The Great Hall.
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