BijliMitra (Powered by JVVNL)

4.0
11.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

BijliMitra App offered by Jaipur Discom is an initiative towards customer empowerment. It is a user friendly and customer centric applicationaimed at enhancing the customer experience by offering various functionalities.

This application provides following features for the customers:
- Veiw and Update Account Information
- View Bills and Payment History
- View Consumption Information
- View Security Deposit details
- Services like New Connection, Load Change, Tariff Change, Prepaid conversion, Track Service Applcation
- Self-Bill Generation
- Registration & Tracking of Complaints
Updated on
Aug 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.0
11.1K reviews
Abhishek
September 1, 2023
it's more than a year since I've converted my postpaid connection to prepaid. but still when i try to convert it back to postpaid ,the app says that you can convert after 6 months of conversion. it's more than a year . very buggy and bad app. also I'm recharging my prepaid account still I'm getting monthly bills. so what's the point of conversion. now I'm paying in both modes.
54 people found this review helpful
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Yash Kumat
November 4, 2023
The app crashes almost 90% of the times. It once adjusted payment of one connection to another connection due to some technical glitch and it took me 3 months to get it adjusted from the electricity department after so many requests. Bijlimitra doesn't even answer the customer care calls and neither does the jvvnl customer care can help in such matters. You have to physically visit the electricity department and get it dont from there. They will resolve it after months of requesting.
27 people found this review helpful
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A Google user
January 7, 2020
App has many bugs. 1. There is no proper way to lodge complaint, even lodged complaints get closed without any resolution. 2. Update button in My Profile -> Personal Details not working 3. My profile -> Personal details is showing detail of unknown customer (most serious bug) and not able to edit it as update button is not working. Can't trust on paying within the app.
84 people found this review helpful
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BCITS PVT LTD
February 6, 2020
Sorry for the inconvenience. Kindly share facing issues screen shots to this mail bijlimitrasupport@bcits.co.in, then we will try to resolve ASAP.