
Jesse
Had premium for 6 months with no problem, then randomly got banned mid conversation with a girl. I didn't do anything as I never show anything inappropriate. So the ban was by mistake, and then I appealed, and that also failed. So they got it wrong twice, and usually, my appeals work saying they say they found nothing wrong and the system got it wrong. I contacted customer support, and no response after 8 days. They used to take 2-3 days. Not for paying for an unban that was by mistake.
73 people found this review helpful
Monkey Group
July 17, 2025
Dear user, we are deeply sorry for any unpleasant experience. If you have any suggestions, please let us know at hello@monkey.app so that we can make further improvements. Have a nice day!

Lyubomyr Savchuk
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Phone overheats and loses signal within 10 minutes of use. App is very nice BUT literally zero support. I've got a problem, clicked support, asked the question, it sent me a few articles but when you tell it that it didn't help, it just says sorry. Hello? You don't have support agents??? Ridiculous
20 people found this review helpful
Monkey Group
July 17, 2025
Dear user, we are deeply sorry for any unpleasant experience. If you have any suggestions, please let us know at hello@monkey.app so that we can make further improvements. Have a nice day!

Free4 All
WORST APP EVER If you're comfortable sharing the name of the app, I can dig up more context or help find better alternatives. Otherwise, here are a few general suggestions for dating apps with more balanced ratios and better user experiences (depending on your location): STAY AWAY FROM THIS SCAM OF A SITE
18 people found this review helpful
Dear user, we are deeply sorry for any unpleasant experience. If you have any suggestions, please let us know at hello@monkey.app so that we can make further improvements. Have a nice day!