Up Hellas

Up Hellas S.A.

About this app

We at Up are excited to launch our app to power up your go for EAT experience and provide you with the best experience possible.
How you ask?
- By providing you with the largest acceptance network in Greece
- With HeroCorp: you will receive an instant cash reward after each transaction

The Up Hellas app is also there to make your shopping safer, simpler and faster.
- Check your balance (in real time)
- Search and see your payment history (6 months)
- Receive a hurray when your card is charged
- Get instant spending notifications after each payment
- Find all the merchants powering up your HeroCorp rewards
- If you misplaced your card: just Freeze/Unfreeze it
- You lost your card? Block it!
- Our application is available in two languages (Greek and English).

Live simply ; enjoy paying and eating… and get your rewards!

Download it and just go for EAT!

Ratings and reviews

I tried paying at a restaurant POS, twice. The card was declined twice. A few minutes later the app shows that I was charged twice (total 60 EUR). I cross checked with the restaurant, they showed me in the POS printout that they did not charge the card. It seems I lost 60 euros. Waiting for Monday to call Up Hellas to solve the issue, because there is no 24/7 helpline. Edit : The phone support was excellent and the money was refunded in a few days.

While the UI is decent, it has some bugs/cons which could be improved. In short: 1. Improve your UI/App functionalities according to user experience cause e.g. bugs and faults regarding location, login and buttons' position are many. 2. Most shops are not tagged for search, have owner name instead of brand, some are duplicated and don't match g-maps location properly. 3. Please integrate more franchises, most shops are unknown and the 2. mentioned makes it harder. Nice customer support, though❤️

Unreliable app. This is unacceptable since we are talking about money. And additional to that, there have been times, that due to system failure, I couldn't perform payments. I wouldn't recommend up Hellas to anyone!

What’s new

App maintenance and necessary upgrades.