Narmada
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Booking history no longer available. After the latest update, there is no option to track cylinder bookings. Also there is huge delay in delivery (atleast 10+ days). We recieve delivered message after 2-3 days of booking but cylinder gets delivered only after 10 days. There is no option in homepage or anywhere in app to track the booking or delivery. I don't know why this feature was removed or if only I have the issue. (I have checked everything, reinstalled app, my phone is also up to date)
406 people found this review helpful
Indian Oil Corporation Ltd
February 1, 2024
Hi, we regret the inconvenience caused. Please send us your concern to mobility@indianoil.in. We will get back to you at the earliest.
Umesh Kumar Patel Joint Collector
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Very Bad Mobile App. It Needs GPS enabled for no reason. It needs Update very often despite no improvement or addition in services. It has customer profile, but that is not being shown after Update. Despite having customer profile, the App does not give options as per profile. For example, if I am having domestic cylinder connection. The option to order cylinder is my priority, not the options related to petrol etc.
765 people found this review helpful
Indian Oil Corporation Ltd
November 6, 2023
Hi, we regret the inconvenience caused. Please send us your concern to mobility@indianoil.in. We will get back to you at the earliest.
Shruthi
The application logged me out after the latest update. I am unable to login again, as the screen keeps loading forever and finally gives an error message. I cannot even reset my password or login via OTP from either your app or your website as it asks to enter the registered mobile number, even though I provide the same. Pathetic application. Fix this ASAP.
2 people found this review helpful
Indian Oil Corporation Ltd
March 5, 2024
Hi,
Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to mobility@indianoil.in along with the contact details so that we check this.