
Michael Horak
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Easy to use, worthy fuel prices. The last update could h a potential bug. Today 2025/05/20, I tried to launch the app multiple times at the gas station, but I only received error that my phone does not have internet connectivity, although the web browser and other apps were working online well. So I had to use a card instead of in-app pre-charged money. But in general, overall long-term experience with the app is good.
Dobrý den, děkujeme Vám za hodnocení a detailní zpětnou vazbu. Krásný den. Tým čerpacích stanic ORLEN

David Michal
It's getting slower and slower. First the payment process slowed down a lot. Now just the whole app si very slow. It actually becomes faster just to go to the cashdesk and pay the old way than watch the app for like 2 minutes to become a bit responsible.
3 people found this review helpful
Dobrý den Davide, doporučujeme případně aplikaci reinstalovat. V případě, že by toto řešení nepomohlo, kontaktujte prosím naší zákaznickou podporu na aplikace@orlen.cz. Děkujeme a přejeme pěkný den. Tým čerpacích stanic ORLEN

A Google user
Just downloaded the app and seems a promising one, if functionality is kept up to the exigencies of such a modernizing vision. Also, it avoids us having to face some of your cashiers, who are not always welcoming at all, with their locked up faces & attitudes. Other thing that would be a revolution is partnering with other payments options & companies, like Sodexo which offers cafeteria Account to employers for their staff. This pays in spa, gym & other places, besides food Acct, why not fuel.
4 people found this review helpful
Dobrý den, děkujeme za hodnocení. Vaše Benzina