myCANADIAN

Canadian Medical s.r.o.

About this app

The myCANADIAN app enables you to make an appointment for a range of medical examinations without having to contact our Customer Care line or your Personal Coordinator. Moreover, thanks to myCANADIAN, you are always within reach of your Personal Coordinator.

The Doctor Online 24/7 service enables you to resolve a range of medical topics via chat. You can ask at any time, our doctors are available 24 hours a day.

The app provides you with access to medical reports from your examinations, laboratory results, and prescription that our doctors have issued to you. If you need to renew the Rx, you can request it directly in the application.

If you want to be certain that you will not forget to take your prescription medications, the medication assistant will help you. It will assist you with maintaining an overview of the dosing of your medications and remind you to take them at the right time. You can also check for drug interactions and food allergies associated with prescription medications.

Thanks to myCANADIAN, you will not forget any extensive preventive care that is part of your membership.

In the app you will also find detailed information about the claims and benefits resulting from your membership in Canadian Medical.

Last but not least, the shared family profiles enable you access to the appointments, prescriptions, and medical records of your loved ones.

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- Booking appointments and their overview
- The Doctor Online 24/7 service
- Medical record and prescription
- Personal coordinator
- Extensive prevention
- Medication assistant and drug interactions
- Membership details
- Shared profiles

Ratings and reviews

As a new member, couldn't even activate my account. when I fill in boxes with my information and click process it gives me an error with description "all online verification tries used up". But I haven't even used a single try yet. How do I access results of my tests then? Didn't find a technical support button in the app, hope you'll see it here and fix that bug.

It has been greatly reworked recently and much more comfortable and easier to use. Much more intuitively can be found any details, compared to the version let's say 1 year ago

Chat with doctor no available on the app? I cannot open the chat via the app. The link sent by e-mail.opens it trough a web browser. There is no way to view the chat with the doctor on the app itself. Edit: decreasing my rate to star. The app is totally counter-intuitive! The hamburger menu contains settings. The + button is the actual menu. There is no history in the events. Just everything is mashed up in a big potato salad of a UX elements !

What’s new

- Cancellation limit changed to 2 hours.
- Comments may now be mandatory for certain types of examinations.
- New app icon.
- Other minor bug fixes and improvements.