Freebike

FREEBIKE

About this app

Where can I find Freebikes?
Visit https://www.freebike.com and enjoy electric bike ride.

Ratings and reviews

The user interface is confusing and it does not use basic design rules, which makes this app quite difficult to use. The menu solutions are really confusig and not intuitive. The app feels really insecure because you can not change the default password AND IT LOOKS LIKE IT IS STORED AS CLEAR TEXT!!! There are typos in translations. Also there are no other payment options than sending your credit card info to them. But hey, at least it works as promised (...most of the time).

They are scammers as someone on Google App Store wrote. Initially I liked the idea, registered, and topped up. On the 2nd topup, I got an email, that from now on my card was linked and I no longer have to top up. I did not switch a toggle to 'save my credit card' for future transactions so I was surprised. Upon contacting customer care in Prague, I was told that ... to close my account I need to pay a fee of 100 CZK (and of course loose my existing balance). It is a small amount (2 beers) but I have the right to get my details removed for free, so I am going to try contacting them via my lawyer. It's sad that you have to involve lawyer even when it comes to principles, and obvious internet rules. Apart from that RETURN LOCATION does not work properly - when you return the bike at the designated virtual station it may still charge you 25,- as the geo locator is very slow and does not refresh at the moment of the bike return - you have to do it manually before pressing 'Return bike' button - SIC! I was charged for no reason as the app did not refresh my current location.

Nice idea .. but details kill it. App is not working properly at all. Also the idea of return locations is working horribly - if one is full you have to go somewhere far away (if you are still near parking location it will not allow to return the bike even if there is plenty space) and waste time and money to even park it (because you didnt park it in designated parking location .. duh!).

What's new

Support for Ukrainian language. Removed Russian support.