Flo Del
The app itself works, but Tesco Mobile cz has shady/scammy practices to renew packages and charge credit automatically without proper information & consent from customers. When you buy credit and activate a package, Tesco Mobile will keep simply keep trying to charge packages again automatically with your available credit - if you do not have enough remaining credit, you will even get charged without warning, too bad if you did not intend to renew. It should be up to customers to confirm !
2 people found this review helpful
Tesco Mobile ČR s.r.o.
August 8, 2023
Dobrý den, děkujeme za zpětnou vazbu. S řešením Vašeho problému rádi pomůžeme na emailu info@tescomobile.cz. Váš Tesco Mobile
Alex Gempfer
For some reason stopped taking any of my debit or credit cards, therefore unable to top up. Updating the app didn't help.
3 people found this review helpful
Tesco Mobile ČR s.r.o.
November 29, 2020
Hello, you can contact support inside in app. Or you can send us e-mail to admin-ga@tescomobile.cz with your phone number. Best regards, Tesco Mobile team.