The Silent Line is a social service for sign language interpreting and transcription of spoken language into text online. It is designed for people with hearing or multiple disabilities and allows them to communicate with hearing people without barriers. According to their communication preferences, the user has the possibility to choose a suitable service and to contact either the sign language interpreter or the speech transcriber accordingly. If she prefers sign language communication, she chooses online interpreting and connects to the interpreter via a video call. If he prefers communication in Czech, he chooses the transcription service and connects to the transcriber through a text window. The interpreter / transcriber then simultaneously mediates by telephone or personal communication with the hearing aid.
In addition to interpreting or transcribing, you can also use the text editing service to edit the text to be grammatically correct. You can also use text translation into sign language and vice versa.
All communication with interpreters and transcribers takes place online and in real time. Interpreting service is open nonstop, transcript service 7-17 pm. In case of acute use of the service there is a possibility to contact in standby mode, ie. immediately.