Parcel Guard

Danby Appliances

About this app

Danby Parcel Guard is the Smart Mailbox – a physical mailbox that not only locks and protects your online shopping deliveries but monitors your front porch. With the Danby Parcel Guard app you can see who is coming to your doorstep, either live or through recorded video, unlock the secure bottom door from anywhere, and setup and track all your online orders in one convenient place.

With the Danby Parcel Guard app you have access to all of Parcel Guard’s features, including:

· Live video feed to monitor who is at your doorstep
· Remote unlocking so you can open the secure bottom door, from anywhere
· Delivery notifications when someone is at your door and/or when a parcel has arrived
· Cloud access to recorded video of deliveries and other interactions
· Easy tracking and monitoring of all your online deliveries from multiple carriers, in one place
· One-time use codes to allow access to friends and family
· Set up and connect your Danby Parcel Guard unit
· Monitor and control tamper alarm
· Custom motion detection and theft-alarm sensitivity
· Video recording and streaming settings
· Access up to 4 users on one Danby Parcel Guard through the app
· All the latest firmware updates so your Danby Parcel Guard is always secure

Ratings and reviews

The app doesn't support any carrier besides UPS and Canada Post, every other carrier such as USPS, FedEx, Amazon, DHL etc aren't supported. As such in app tracking also doesn't work unless it's UPS and once you create a delivery you can't edit it after to add a tracking number. Their website describes these features as available but they don't fully work. It's not fully fleshed out but a work in progress. Also, the app doesn't function unless you give it complete permissions acces at all times.

The app connected fine the first time. However, after a while, the app stopped working. I tried to delete the mailbox and reinstall it. Would not delete, Error. Tried to reset the mailbox. However, that didn't work either. Try to delete the app. However, after reinstalling, it still shows the dead mailbox and it won't delete. Overall, poor experience.

the live option rarely works, and as others have pointed out this seems to only work with certain couriers, of which Amazon isn't one of them. so your only option is to go to the notifications section and see who/what was close to your mailbox. And lately i've been noticing the Unlock feature doesn't always work, even when you're standing right next to the mailbox.

What's new

Support for Android 9+ and above