ADAC Pannenhilfe

Allgemeiner Deutscher Automobil-Club e.V. (ADAC)

About this app

Save time and nerves in the event of a breakdown! With the ADAC breakdown assistance app, you can quickly and easily request help within Germany in the event of a vehicle breakdown or accident; Plus members also within Europe and the Mediterranean countries.

Let us know your cause of the breakdown and have your current location determined automatically. This saves you a longer description of your breakdown situation and can make it easier to find the breakdown vehicle. If you want, you can store your vehicles and personal data in the user profile before a breakdown and save even more valuable minutes in the event of a breakdown. In the event of a breakdown, we will inform you regularly about your order status and the expected waiting time. The voice recognition German / English takes place automatically.

Our accident checklist also contains valuable tips so that you don't forget anything in an emergency.

Hints:
ADAC breakdown assistance is open to all motorized road users who break down - including non-members. Assistance provided by ADAC breakdown assistance is only free of charge for members within the framework of the membership conditions; with an ADAC Plus membership in Europe and the Mediterranean countries.

When using large zoom levels for text and display, display problems can arise, since the app cannot yet handle this. Please reduce the font and ad size at short notice for setup. We are working on a solution and ask for patience.

Ratings and reviews

Very pleasantly surprised. Dead battery. No call needed. The request for assistance was sent via the app. A 2-hour window was given, and in 20 minutes help arrived on a busy afternoon at the end of work. Luck perhaps, but the mechanic was helpful and knowledgeable and I was back on the road in 15 minutes. Impressive!

ADAC has been a life saver, and the app makes it so convenient to get assistance. Most times, I do not have a problem getting an English speaking agent when I need to call. the app updates you about the status of your breakdown request, and the agent on the phone can see the status as well. I have always had a pleasant experience with the servicing tow company. Some of the garages ADAC partners with have bad customer service, but that's not something ADAC can fully control.

Had to use ADAC twice since being a member and am very satisfied with their services. This App takes away so much stress. Instead of calling on the phone and getting through, a few simple steps on this App and the service and notifications keep rolling in. You know where your assistant is, when he will arrive and then you receive a phone call from him before arrival. So convenient! Just curious to know how this works in other countries like Switzerland, France, Italy.

What's new

Hotfix