My AXA Deutschland

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About this app

The My AXA app offers you a wide range of services, benefits and information relating to your insurance.

All advantages of the My AXA app at a glance:
* View all insurance policies anytime, anywhere
* Easily change your personal information - whether it's an address, telephone number or bank details
* Upload your medical bills directly
* Easily report your damage with reports and photos and track damage status
* Receive your mail digitally and communicate securely with AXA
* Important contact details always with you, even in an emergency
* Contact your supervising agency

How to use the My AXA app:
If you have not yet used the My AXA app or the My AXA portal (, you can simply register in the app. Otherwise, you can log into the app directly with your username and password. For the first login you need your activation code, which we sent you by post when you registered. If you no longer have the code, you can request a new one in the app or here:

More security for your data:
So that only you can access your personal data, when using the My AXA app you will always be asked to enter a six-digit PIN code that you can think of yourself, or your fingerprint or face recognition. For security reasons, the My AXA app cannot be run on rooted devices.
Updated on
Apr 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info and App info and performance
Data is encrypted in transit
You can request that data be deleted