3.8
9.33K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
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About this app

With the free ja! mobil app, you quickly and easily have full control over your usage and data at a glance.
The ja! mobil app offers the following features:
For prepaid and contract plans
- View usage
- View data, SMS, and minutes
- Manage plans and options
- Change plans, book, or cancel options
- View and top up prepaid credit
- Manage SIM and eSIM plans
- Block/swap SIM cards, activate eSIM, view PIN and PUK
- Change personal data
- Change address or authentication PIN

We are continuously developing our ja! mobil app and welcome your reviews and constructive feedback.

You can find our app's accessibility statement at: https://www.jamobil.de/barrierefreiheit

We hope you enjoy our app!
Your App Team
Updated on
Jul 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
9.06K reviews
alaa elabdullah
June 19, 2026
Bad customer service, don't waste your time with them or there mother company. Bought start packet with sim card then identified myself and didn't want to activate the sim card. reason is company policy that is unknown for the customer and won't tell me why. Avoid jamobil and Congstar(mother company) as possible.
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congstar Services GmbH
June 19, 2026
Thank you for your honest review. Please get in touch with us via the app’s built-in feedback feature. We’ll then look into it together. If you’d also like to rate our app, please feel free to edit your review.
Eric Lawrence
June 27, 2025
New update logs you out of your account. Then no matter what you do it says your credentials are incorrect, even when they are. This update is absolute dog doo doo. Edit: responding to the reply from the developer. There is no way to provide feedback from within the app because there's no button except logging in, which doesn't work, hence I am here. You already know what version of the app it is, the current one and I'm on the android store, do your job.
2 people found this review helpful
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congstar Services GmbH
June 29, 2025
Hey Eric, thank you for the review. Please contact us through jamobilapp@congstar.de so we can take a look into the issue. We need further Data to analyze the cause. Many thanks for your understanding.
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May 5, 2022
This prepaid line will force you to hear a bot message every single time you make a call that "reminds you" to put money into your account. They conviniently sell the 10€ credits for plan that are worth 8€, and since the account balance is now under 2€ you will be forever forced to listen to these messages. Doesn't matter if the plan has limitless calls and sms like mine. Better off buying another prepaid company 100%.
4 people found this review helpful
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congstar Services GmbH
May 6, 2022
Schade, dass dir unser Tarif nicht gefällt 😕. Gruß Linda

What’s new

Dieses Update enthält verschiedene Verbesserungen für die Benutzeroberfläche sowie technische Optimierungen im Hintergrund, welche die Stabilität und Leistung der App weiter erhöhen.
Content rating
Everyone
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App support

About the developer
congstar Services GmbH
meincongstarapp@congstar.de
Bayenwerft 12-14 50678 Köln Germany
+49 1515 3987902