congstar

congstar GmbH

About this app

With the free congstar app you have quick and easy access to your personal congstar customer area. The login is extremely easy and supports biometric login. If you have forgotten your password, you can reset your password via SMS in just a few seconds.

The congstar app offers you the following functions:

Prepaid:
• Activate prepaid card
• Display of the current prepaid credit
• Display of current data consumption (also as a widget)
• Top up prepaid credit (on demand or automatically)
• Make a tariff change
• Book, change and cancel options
• View and change customer data
• View and change bank details
• View and change your authentication PIN

Rates:
• Display of current consumption for data, SMS and telephony
• Data usage widget
• Make a tariff change
• Book, change and cancel options
• Invoice overview of the last 12 months as a PDF
• Individual connection records as PDF
• View and change customer data
• View and change bank details
• View and change your authentication PIN

We are continually developing our congstar app and look forward to your reviews and constructive comments.

We hope you have fun with our app
your congstar app team

Ratings and reviews

Worst app I've ever encountered. Constant issues with service, absolutely terrible customer service, and hours wasted attempting to resolve issues. I finally gave up after I was lied to repeatedly by multiple customer service reps, stating the issue would be resolved, only to eventually (after hours of back and forth over a week) be told that they would essentially be stealing the 20 euro on my account and be unable to resolve the issue and activate the number. Truly disgusting company.

Confusing menus over menus, constantly advertising deals and requires an internet connection to check your data. It gets better but this is still so far below what I could and should be. And that is just the app, the tariffs themselves are wild.

Hands down, Congstar is undoubtedly THE BEST Mobile Service Provider in Germany. 1. The app: works beautifully. 2. Their current price and GB policy: great. 3. Their transparency regarding your contract as well as changing/cancelling: on a completely different level. [I have never experienced such an ease in canceling contracts (due to point 1.-3. it hasn't been necessary for 2y)] 4. You get yearly increases in GB! For free!! 5. On special days: random upgrades!!! 6. Coverage: 100%

What’s new

Mit diesem Update erwarten dich viele Neuerungen: 

- Tarifwechsel nun auch für congstar Zuhause-Tarife
- Rechnungsansicht frisch überarbeitet und übersichtlicher
- Zwei-Faktor-Authentifizierung & LegiPIN - jetzt noch benutzerfreundlicher!
- Kündigung zurücknehmen unter "Aktueller Tarif" im Vertragstab
- Mehr Funktionen direkt nach Vertragsabschluss

Viel Spaß mit dem Update
Dein congstar App Team