
Jonathan
You have obviously tried to make the whole Elster experience as difficult and user unfriendly as possible. Well done. This is a masterpiece. I try to use Elster as little as possible, most 3rd party apps are much easier to navigate, and for 30€ a year definitely worth not having to use this complicated website. Unfortunately for some registration stuff we all have to use Elster, hence the terrible ratings it gets.
82 people found this review helpful

Anita Horvath-Jakowicz
I mean this ist just ridiculous, I want only to change my steuerklasse, I got two letters by post with codes,finally I get there to do it all,activate and it asks to verify with a fingerprint,but I never use a finger print I cancelled and now its a all goes back to the beginning. Jesus its very complicated and absolutely not userfriendly with all these emails+login options and codes and verification. I think I have to do the steuerklasse change per post, wich is again ridiculous.....
51 people found this review helpful
ELSTER - Bayerisches Landesamt für Steuern
November 24, 2023
Sehr geehrte Anwenderin, vielen Dank für Ihre Rückmeldung! Wir werden das Verhalten bei nicht genutzten Fingerabdruck-Funktionen in der nächsten Version anpassen. Ist der Fingerabdruck bei Ihrem Gerät komplett ausgeschaltet und nie eingerichtet worden?

Tatyana Troyanovich
- Flag inappropriate
- Show review history
I spent the whole evening trying to log in. You cannot login with only one device. There is this security loop others describe. You either see a qr code or a scanner for it, but cannot scan.... Nightmare. Tried with the camera too. Just keep getting error message 700001. Yes, I did not finish my registration, because I cannot - please see the text above. My device either offers to scan a code or gives a code, but does not allow to finish my registration.And my password is valid only 1 day more
3 people found this review helpful
ELSTER - Bayerisches Landesamt für Steuern
October 15, 2025
Thank you for your feedback. Error 700001 indicates that you did'nt finish your registration, there is no key in ElsterSecure. Please finish your registration or start a new registration. You can finish your registration here: https://www.elster.de/eportal/aktivierung . If this is not helpful, please contact the ELSTER Hotline