1.74K reviews
Content rating
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About this app

Kisi is a cloud-based door access control and security solution.


With the Kisi app, you can use your Android device to quickly and securely unlock any door equipped with Kisi.

* See the list of the doors you have access to and unlock them from the app
* Tap-to-unlock*: open a door by holding your Android device up to a Kisi Reader
* Wear OS: access doors you have access to from your wrist
* One single key for any door, in any building

*requires NFC permissions. Some doors might require access to your location to be unlocked.


As a Kisi admin, you can use the Kisi app to quickly and securely manage access to your facilities.

* Grant or revoke access to anyone with one touch
* Send access links to temporary staff and visitors
* See user activity at a given place for a given date
* Set scheduled unlocks
* Receive relevant security-related notifications
Updated on
Feb 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, App activity, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.71K reviews
Justin Eck
July 19, 2023
depending on the device, the app may need to be open to work on the door sensors which is a little inconvenient, but not the end of the world. overall a good app! Bumping up to 5 stars for the prompt and unexpected customer service! Unfortunately my org doesn't have our sensors set up for hand wave, but that's a super cool feature!
3 people found this review helpful
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Kisi Inc
July 19, 2023
Hi Justin, thank you for your comment. This may occur due to power saving settings on some devices. Navigate to your Profile Settings (top right of app) -> Hand Wave Unlock for our walkthrough on this issue. The Kisi Reader will also need to have 2FA disabled, see: docs.kisi.io/how_to_guides/access/credentials/enable_mobile_credentials
A Google user
December 15, 2019
Thank you for reaching out, I appreciate that. This is most certainly a setup issue but perhaps even more than that an individual phone issue, based on a uniform software program that might not fit all phones. My wife's phone for example works just fine she has a Samsung 7 Edge, I have an LG v20 and can only open the entry Gates. I need someone to open the doors for the pool or remember to take the key fob. I set up both phones, hers and mine. Many people I talk to have the same issue.
16 people found this review helpful
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Kisi Inc
December 15, 2019
Hi Steve, thanks for replying! I did some googling and found out that many users are complaining about NFC performance of the LG v20. You say it works for the Gates but not for the pool – what error message/indication are you getting? Perhaps we can help. Feel free to reach out to support@getkisi.com so we can help troubleshoot. Best, Carl
Boxer Property
February 22, 2024
I like this about because it save time getting in the building I'm working at and I believe if the hand wave app was working properly with this device just walking up to the door can save lives yesterday a tenant in the building client call her saying she was stuck in the elevator and I was able to get the fire department access fast and the lady was saved
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What's new

Welcome to Kisi 48.0! In this release, we've given the user onboarding experience a fresh look. We've also spiced up the visuals by updating background elements across different screens and ironed out a few minor issues for a smoother experience.