IT problems don't choose their time. With Media8 Connect, you can report them in under a minute—by typing, taking a photo, or simply speaking—and see at any time what your support team is currently working on.
IN EVERYDAY USE
• Submit and answer inquiries—by typing, taking a photo, or speaking
• Request a callback—your contact person will call you at your preferred time
• View passwords—protected by fingerprint and two-factor authentication
• Keep track of devices and servers—inventory, serial numbers, network data
• Contracts and invoices—terms, conditions, receipts as PDFs
• Address book—colleagues and external contacts
• Log in on your computer—scan the QR code, and your browser is instantly logged in
• One comprehensive search—inquiries, articles, devices, contacts
SECURE LOGIN
No password to forget or lose: Login is via Magic Link or Passkey, secured by two-factor authentication. The app itself locks with fingerprint or screen lock, and the password vault provides additional security. No ads, no tracking.
GOOD TO KNOW
Media8 Connect requires an active customer account with Media8 GmbH. Not a customer yet? Learn more at www.media8.de.
Report a fault, track the status, reply — your direct line to IT.