Miele Scout

Miele & Cie. KG

About this app

Whether you're at home or on the go – with the Miele Scout smartphone app just tell your robot vacuum cleaner where you want it to clean and when. The app offers convenient operating functions.

The Status Screen gives you all key information at a glance, e.g. which mode the Scout is currently in and when it will begin the next cleaning session. With just two clicks you can select a cleaning mode and start the robot vacuum cleaner straight away.

The timer function can be used to program the start time for cleaning. Up to 7 individual timers can be set, allowing cleaning to start at different times on weekdays than at weekends.

Furthermore the Scout navigates systematically through the rooms and generates a map of the area being cleaned. This enables you to track where the Scout is at any given time and find out which areas have already been cleaned.

With the Home Vision HD function*, you can check that everything is in order at home at any time while you are on the go. Using the front cameras, you can also monitor the activities of the robot vacuum cleaner in real time. The camera image is sent via live tracking to your mobile device securely and in encrypted form.

Important information for use
The pre-requisite for the use of this app is a Miele Scout robot vacuum cleaner.
* Depends on model

Ratings and reviews

Frustrating as I cannot connect, regardless of 2.4 Ghz, iot network, whatever. you realise that the quality of the actual vacuum cleaning falls secondary, behind the flexibility of choosing patterns, routines, maps. I thought Miele was standing for a different standard and if you provide an app it matches the quality of the device? If you reset the device, it enters the Pairing mode, but never finishes. After 3 days of consecutive attempts, YouTube's AI ... it's impossible!

This is the worst application and overall experience ever. It takes ages to connect to the vacuum cleaner if it succeeds at all. It is literally impossible to update (even though there is an available update) the device. For a product that expensive i would say this is just UNACCEPTABLE. I would never buy anything else from Miele, ever!!!!

I have started experienced issues with the app. My problems started 2 days ago. Since then every time when I have tried to log in the app has restarted by itself. I can't use it at all anymore.... It is really frustrating... on top of that after the last update it requires me to put password everytime when I am trying to log in. Something that I find very frustrating too.

What’s new

Many thanks for your feedback! We are constantly striving to become “immer besser” (forever better). Our update contains the following optimizations:
- Minor technical updates to ensure continued compatibility and compliance