Meine NEW – eine App für alles

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About this app

Your NEW world in a single app: My NEW

Are you a NEW customer and would you prefer to have everything in one place? Then my NEW is just right for you.

To e.g. get to your child’s swimming course by bus. Or just check whether your electricity discount can be reduced after you have replaced some old household appliances with new, more efficient appliances. You can also easily order a network connection for your new building using the My NEW app.

And best of all: more services are constantly being added!

My energy

As an electricity or gas customer, you are well served with Meine Energie, because here you can organize everything yourself conveniently, safely and quickly. The online customer center is open for you around the clock, 365 days a year. Among other things, you can record your meter reading, check your discount amount and adjust it if necessary, view, download and archive invoices and much more.

My bathroom

Simply book an e-ticket, pack your bathing suit and dive!
Our seven modern and well-maintained bathrooms ensure swimming and bathing pleasure in every season. You can expect many extras that will make your stay a real short vacation. Each of the seven bathrooms convinces with its very individual charm.

My e-shop

Range fear is a thing of the past. With Mein e-laden you have access to the public NEW charging stations in the region and far beyond. With e-loading you are independent and arrive comfortably. Take advantage of the many advantages for your trips by e-car, such as Europe-wide 110,000 charging stations, find charging points or the transaction overview. And all without a contract.

My bus

Arrive in the region with the useful timetable information, the useful departure monitor, which shows you the departure times of the next bus or train at the stop. Or the personal area, where you can save the most important destinations for regular journeys by bus and train and have important information at a glance

My Wheesy: easy, wheesy, mobile!

Wheesy is the first fully electric vehicle sharing on the Lower Rhine and has the right vehicles for every occasion and individual need. The sustainable mobility concept with charging current from 100% renewable energies. In this way we make a contribution to the energy transition in our region and contribute to reducing emissions in our cities.

Many other services
are constantly being added.

Our goal is to offer you the relevant services. And so we are constantly expanding the services available via My NEW.

App permissions

The app only uses the necessary permissions.
✗ Location: Helps us display location-related content.
✗ camera: e.g. for reporting user feedback
✗ Reading SD card: Photos can be uploaded from SD card
✗ Bluetooth: Additional services will be implemented in the future
✗ Microphone: for voice search for content
✗ Fingerprint sensor: As authorization for internal content. The fingerprint itself is not used in the app but only the information whether the fingerprint stored in the mobile device matches the user.


Do you have any suggestions, tips or questions? Your feedback is important to us, just send us a message
Updated on
Aug 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted